data protection

 

ACCORDING TO THE BASIC DATA PROTECTION REGULATION (EU GDPR)

Thank you for your interest in our company. Data protection is very important to the Hotel Q! Berlin. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about their rights by means of this data protection declaration.

Use of the Hotel Q! Berlin is usually possible without providing any personal data. Insofar as personal data (e.g. name, address or email address) is collected on our website, this is always done on a voluntary basis as far as possible. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The Hotel Q! As the controller, Berlin has implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us in alternative ways, for example by telephone.

Name and address of the person responsible for processing

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:

Artus A. AG & Co. KG
(hereinafter: Hotel Q! Berlin)
Commercial register HRA 44371 B
UST ID No. DE 274 180 052
Knesebeckstrasse 67
10623 Berlin
Germany
Tel .: 0308100660
Email: hello@hotel-q.com
Website: www.hotel-q.com

Name and address of the data protection officer

The data protection officer of the controller is:

Michael Schön
Tel .: 030/81 00 66 115
Email: datenschutz@hotel-q.com
Website: www.hotel-q.com

Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

Cookies

We use cookies to optimize our website. These are small text files that are saved on your computer. These cookies are deleted after the browser is closed (session cookies). Other cookies remain on your computer (long-term cookies) and recognize it the next time you visit. Cookies are used for the anonymous evaluation of the use of our website and are valid for a maximum of 24 months. These cookies prevent the page from having to be completely reloaded each time. It is technically impossible for us that this data can be merged with any personal data (contact inquiries, newsletter orders, etc.).

You can prevent cookies from being saved by selecting “block cookies” in your browser settings. However, this can limit the functionality of our offers. Instructions for deleting cookies in the most common browsers can be found here:

Microsoft Internet Explorer: Instructions

Mozilla Firefox: Instructions

Google Chrome: Instructions

Apple Safari: Instructions

Opera: instructions

Collection of general data and information

The website of the Hotel Q! Berlin collects a series of general data and information every time the website is accessed by a data subject or an automated system. These general data and information are stored in the server's log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website can be controlled, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, the Hotel Q! Berlin does not draw any conclusions about the person concerned. Rather, this information is required to (1) correctly deliver the content of our website, (2) optimize the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is used by the Hotel Q! Berlin is therefore statistically evaluated on the one hand and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data in the server log files are stored separately from all personal data provided by a data subject.

Registration on our website

The data subject has the option of registering on the website of the controller by providing personal data. Which personal data is transmitted to the person responsible for the processing results from the respective input mask that is used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the person responsible for processing and for their own purposes. The person responsible for the processing can arrange for the transfer to be made to one or more contract processors, for example the operator of the booking engine, who also uses the personal data exclusively for internal use attributable to the person responsible for the processing.

By registering on the website of the person responsible for processing, the IP address assigned by the Internet service provider (ISP) to the person concerned, the date and time of registration are also saved. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, to enable criminal offenses to be investigated. In this respect, the storage of this data is necessary to protect the person responsible for the processing. A transfer of this data to third parties does not take place unless there is a legal obligation to transfer or the transfer is used for criminal prosecution.

The registration of the data subject with the voluntary provision of personal data enables the data controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from the database of the person responsible for processing.

The person responsible for processing will provide information on what personal data is stored about the person concerned at any time upon request. Furthermore, the person responsible for the processing corrects or deletes personal data at the request or advice of the person concerned, provided that there are no legal storage obligations to the contrary. A data protection officer named in this data protection declaration and the entirety of the employees of the person responsible for processing are available to the data subject as contact persons in this context.

Subscription to our newsletter

If you are interested in our newsletter, we need a valid e-mail address from you as well as information that allows us to verify that you, as the owner of the e-mail address provided, agree to receive the newsletter (double opt -In). Your data will only be used to send the newsletter and will not be passed on to third parties. Our newsletter service provider is integrated into this service in compliance with data protection regulations and therefore does not count as a so-called third party within the meaning of the Federal Data Protection Act.

You can unsubscribe from the newsletter at any time. The revocation can be made via a link at the end of each newsletter.

Newsletter tracking

The Hotel Q! Berlin contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in e-mails that are sent in HTML format to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns to be carried out. Using the embedded tracking pixel, the Hotel Q! Berlin recognize whether and when an e-mail was opened by a data subject and which links in the e-mail were called up by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the person responsible for processing in order to optimize the dispatch of the newsletter and to better adapt the content of future newsletters to the interests of the person concerned. These personal data will not be passed on to third parties. Affected persons are entitled at any time to revoke the relevant separate declaration of consent given via the double opt-in procedure. After a revocation, this personal data will be deleted by the person responsible for processing. The Hotel Q! Berlin automatically as a revocation.

Contact option via the website

The website of the Hotel Q! Due to legal regulations, Berlin contains information that enables quick electronic contact to our company as well as direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the person responsible for processing by email or a contact form, the personal data transmitted by the data subject will be automatically saved. Such personal data transmitted on a voluntary basis by a data subject to the person responsible for processing are stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

Routine deletion and blocking of personal data

The person responsible for the processing processes and stores personal data of the data subject only for the period of time that is necessary to achieve the storage purpose or if this is specified by the European directives and regulations or another legislator in laws or regulations, which the person responsible for the processing is subject to, was provided.

If the purpose of storage no longer applies or if a storage period prescribed by the European directives and regulations or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the data subject

a) Right to confirmation

Every data subject has the right to request confirmation from the person responsible for the processing as to whether personal data relating to them are being processed. If a person concerned wishes to exercise this right to confirmation, they can contact our data protection officer or another employee of the person responsible for processing at any time.

b) Right to information

Every person affected by the processing of personal data has the right to receive free information about the personal data stored about him and a copy of this information from the person responsible for the processing at any time. The data subject is also entitled to the following information:

  • the processing purposes

  • the categories of personal data that are processed

  • the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations

  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration

  • the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing

  • the existence of a right to lodge a complaint with a supervisory authority

  • if the personal data are not collected from the data subject: All available information on the origin of the data

  • the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

Furthermore, the data subject has a right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the data subject has the right to receive information about the appropriate guarantees in connection with the transmission.

If a data subject wishes to make use of this right to information, they can contact our data protection officer or another employee of the person responsible for processing at any time.

c) Right to rectification

Every person affected by the processing of personal data has the right to request the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - including by means of a supplementary declaration.

If a data subject wishes to exercise this right to rectification, he or she can contact our data protection officer or another employee of the person responsible for processing at any time.

d) Right to erasure (right to be forgotten)

Every person affected by the processing of personal data has the right to demand that the person responsible delete the personal data concerning them immediately, provided that one of the following reasons applies and insofar as the processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.

  • The data subject revokes their consent, on which the processing was based in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, and there is no other legal basis for the processing.

  • The data subject objects to the processing in accordance with Art. 21 Paragraph 1 GDPR, and there are no overriding legitimate reasons for the processing, or the data subject objects in accordance with Art. 21 Paragraph 2 GDPR to the Processing a.

  • The personal data was processed unlawfully.

  • The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject.

  • The personal data was collected in relation to the information society services offered in accordance with Art. 8 Para. 1 GDPR.

If one of the above-mentioned reasons applies and a data subject requests the deletion of personal data that the Hotel Q! Berlin, you can contact our data protection officer or another employee of the person responsible for processing at any time. The data protection officer of the Hotel Q! Berlin or another employee will arrange for the deletion request to be complied with immediately.

Has the personal data been received from the Hotel Q! Berlin has made it public and our company, as the person responsible, is obliged to delete personal data in accordance with Art. 17 Para. 1 GDPR, Hotel Q! Berlin, taking into account the available technology and the implementation costs, take appropriate measures, including technical ones, to inform other data controllers who process the published personal data that the data subject has requested the deletion of all data from these other data controllers Has requested links to this personal data or copies or replications of this personal data, insofar as the processing is not necessary. The data protection officer of Hotel Q! Berlin or another employee will arrange the necessary in individual cases.

e) Right to restriction of processing

Every person affected by the processing of personal data has the right to request the controller to restrict processing if one of the following conditions is met:

  • The data subject disputes the correctness of the personal data for a period of time that enables the person responsible to check the correctness of the personal data.

  • The processing is unlawful, the person concerned refuses to delete the personal data and instead requests that the use of the personal data be restricted.

  • The person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.

  • The person concerned has lodged an objection to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh those of the person concerned.

If one of the above conditions is met and a data subject requests the restriction of personal data that the Hotel Q! Berlin, you can contact our data protection officer or another employee of the person responsible for processing at any time. The data protection officer of the Hotel Q! Berlin or another employee will arrange for the processing to be restricted.

f) Right to data portability

Every person affected by the processing of personal data has the right to receive the personal data concerning them, which the person concerned has provided to a person responsible, in a structured, common and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 Para. 1 Letter a GDPR or Art. 9 Para . 2 letter a DS-GVO or on a contract according to Art. 6 para. 1 letter b DS-GVO and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task that is in the public interest or takes place in the exercise of public authority, which has been assigned to the person responsible.

Furthermore, when exercising their right to data portability in accordance with Art. 20 (1) GDPR, the person concerned has the right to have the personal data transmitted directly from one person responsible to another, insofar as this is technically feasible and if this does not affect the rights and freedoms of other persons.

To assert the right to data portability, the person concerned can contact the Hotel Q! Berlin appointed data protection officer or another employee.

g) Right to object

Every person affected by the processing of personal data has the right, for reasons that arise from their particular situation, to object at any time to the processing of personal data concerning them, which is based on Art. 6 Paragraph 1 Letter e or f GDPR, To lodge an objection. This also applies to profiling based on these provisions.

The Hotel Q! Berlin will no longer process the personal data in the event of an objection, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims .

Processed the Hotel Q! Berlin personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If the person concerned objects to the Hotel Q! Berlin processing for direct marketing purposes, Hotel Q! Berlin no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons that arise from their particular situation, to object to the processing of personal data concerning them that is carried out by the Hotel Q! Berlin for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 GDPR, to object, unless such processing is necessary to fulfill a task in the public interest.

To exercise the right to object, the data subject can contact the data protection officer at Hotel Q! Berlin or another employee. The data subject is also free, in connection with the use of information society services, regardless of Directive 2002/58 / EC, to exercise their right of objection by means of automated procedures in which technical specifications are used.

h) Automated decisions in individual cases including profiling

Every person affected by the processing of personal data has the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effect on them or similarly significantly affects them, provided that the decision (1) does not is necessary for the conclusion or performance of a contract between the data subject and the person responsible, or (2) is permissible on the basis of legal provisions of the Union or of the member states to which the person responsible is subject and these legal provisions take appropriate measures to safeguard rights and freedoms as well contain the legitimate interests of the data subject or (3) is based on the data subject's express consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is based on the data subject's explicit consent, Hotel Q! Berlin takes appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain intervention by a person on the part of the person responsible, to express their own point of view and to contest the decision.

If the data subject wishes to assert rights with regard to automated decisions, they can contact our data protection officer or another employee of the person responsible for processing at any time.

i) Right to withdraw consent under data protection law

Every person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

If the person concerned wishes to assert their right to withdraw consent, they can contact our data protection officer or another employee of the person responsible for processing at any time.

Data protection in applications and in the application process

The person responsible for processing collects and processes the personal data of applicants for the purpose of handling the application process. The processing can also be done electronically. This is particularly the case if an applicant sends the relevant application documents electronically, for example by e-mail or via a web form on the website, to the person responsible for processing. If the person responsible for processing concludes an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the person responsible for processing does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that deletion does not conflict with any other legitimate interests of the person responsible for processing. Another legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

Third party content

Third-party content, such as videos on YouTube and maps from Google Maps, is integrated into our website. The transmission of your IP address to the respective third party provider is technically necessary for the use of such content. Without an IP address, the third-party providers would not be able to send the content integrated into the website to your browser. We have no control over it. Whether and to what extent a third-party provider stores the IP address, e.g. for statistical purposes, or uses it in some other way.

Data protection provisions on the application and use of Facebook

The person responsible for processing has integrated plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ .

When you visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's data protection declaration at http://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

Data protection provisions on the application and use of Google Analytics (with anonymization function)

The person responsible for processing uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

Data protection provisions about the application and use of Google AdSense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. ("Google"). It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.
The information generated by cookies and web beacons about your use of this website (including your IP address) and the delivery of advertising formats are transmitted to and stored by Google on servers in the United States. This information can be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you.
AdSense cookies are stored based on type. 6 (1) (f) GDPR. The operator of the website has a legitimate interest in analyzing user behavior in order to optimize both his website and his advertising.
You can prevent the installation of cookies by setting your browser software accordingly. Please note that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data relating to you that is recorded by Google as described and for the purposes mentioned above.

Data protection provisions on the application and use of Google+

The functions of Google +1 used for processing. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Collection and dissemination of information: With the help of the Google +1 button you can publish information worldwide. You and other users receive personalized content from Google and our partners via the Google +1 button. Google stores both the information that you have given +1 for a piece of content and information about the page that you viewed when you clicked +1. Your +1 can be shown as a hint together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and advertisements on the Internet. Google records information about your +1 activities in order to improve Google services for you and others. In order to be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or who have other identifying information about you.

Use of the information collected: In addition to the purposes outlined above, the information you provide will be used in accordance with the applicable Google data protection provisions. Google may publish summarized statistics about the +1 activities of users or pass them on to users and partners, such as publishers, advertisers or linked websites.

Google+ is operated by Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/ . Further information from Google about the Google +1 button can be found at https://developers.google.com/+/web/buttons-policy .

Data protection provisions on the application and use of Google AdWords

The person responsible for processing has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place advertisements in Google's search engine results as well as in the Google advertising network. Google AdWords enables an advertiser to define certain keywords in advance by means of which an advertisement is only displayed in Google's search engine results if the user calls up a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-related websites using an automatic algorithm and taking into account the previously defined keywords.

The operating company for the services of Google AdWords is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/ .

Data protection provisions on the application and use of Instagram

The person responsible for processing has integrated functions of the Instagram service on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.

You can find more information on this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/

The operating company for Instagram's services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

Data protection provisions on the application and use of LinkedIn

The person responsible for processing uses functions of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time you visit one of our pages that contains LinkedIn functions, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of how it is used by LinkedIn.

You can find more information on this in LinkedIn's data protection declaration at: https://www.linkedin.com/legal/privacy-policy

LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA. LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible for data protection matters outside the USA.

Data protection provisions on the application and use of Twitter

The person responsible for processing has integrated functions of the Twitter service. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Twitter. You can find more information on this in Twitter's data protection declaration at http://twitter.com/privacy.

You can change your data protection settings on Twitter in the account settings at http://twitter.com/account/settings.

Data protection provisions on the application and use of YouTube

The person responsible for processing uses plugins from the Google-operated YouTube site. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy

Use of the tilia chatbot via Facebook Messenger

If you use the tilia chat function via the tilia chatbot for Facebook Messenger, we would like to point out that, for technical reasons, communication always takes place via Facebook Messenger. In the course of this process, Facebook transmits your Facebook user name and your request to us. Please note that Facebook can receive personal information, such as inquiries that you send to us, as part of the usage process. To what extent and for what purpose Facebook processes this data, please refer to Facebook's privacy policy. You can also find out about your existing rights and setting options for your privacy protection there. You can find Facebook's privacy policy here: https://de-de.facenbook.com/about/privacy

Use of Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

You can find more information on handling user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/

Legal basis for processing

Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, for example to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, it may be necessary to process personal data in order to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were injured and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the person concerned do not prevail. We are particularly permitted to carry out such processing operations because they have been specifically mentioned by the European legislator. In this respect, he took the view that a legitimate interest could be assumed if the person concerned is a customer of the person responsible (recital 47 sentence 2 GDPR).

Protection of minors

Persons who have not yet reached the age of 16 are not allowed to transfer any personal data to the Hotel Q! Transmit to Berlin. People who have not yet reached the age of 16 may give personal information to the Hotel Q! Only make them available in Berlin with the express consent of the legal guardian or the persons have reached the age of 16 or are older. These data are processed in accordance with this data protection declaration.

Legitimate interests in the processing that are being pursued by the controller or a third party

If the processing of personal data is based on Article 6 I lit.f GDPR, our legitimate interest is the conduct of our business activities for the benefit of all our employees and our shareholders.

Duration for which the personal data is stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the period has expired, the relevant data is routinely deleted, provided that it is no longer required to fulfill or initiate a contract.

Legal or contractual provisions for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of non-provision

We explain to you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner). In order to conclude a contract, it may sometimes be necessary for a data subject to provide us with personal data that we subsequently have to process. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with them. Failure to provide personal data would mean that the contract could not be concluded with the person concerned. Before the person concerned provides personal data, the person concerned must contact our data protection officer. Our data protection officer informs the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what consequences the failure to provide the personal data would have.

Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

Online dispute resolution

The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr/. If you have any initial questions about a possible dispute resolution, please contact us at hello@hotel-q.com.

(Regulation (EU) No. 524/2013 on the online settlement of consumer disputes