data protection
The legislature has issued a variety of retention obligations and periods. After these periods have expired, the relevant data and data records are routinely deleted if they are no longer required to fulfill the contract. For example, the commercial or financial data of a completed financial year are deleted after a further ten years in accordance with legal regulations, unless longer retention periods are prescribed or required for legitimate reasons. Reservation documents can be destroyed after 6 years, the registration form after one year at the end of the quarter. If data is not affected by this, it will be deleted without request if the purposes mentioned no longer apply.
Video recordings are stored for 72 hours.
Possibility of objection
You have the option of objecting to the processing of your data at any time. We have set up the email address datenschutz@hotel-q.com for this purpose.
Online booking via the website
Description and scope of data processing
On our website there is the option of booking rooms and arrangements for the Hotel Q! If you take advantage of this option, the data entered in the input mask will be sent to us and saved. This data is: title, first and last name, email address, telephone, address, number of fellow travelers, expected time of arrival, wishes, payment method, date and time of reservation.
We use payment service providers to process the purchase process. You can choose the payment method yourself. We would like to point out that your payment data may be transmitted to the payment service provider's server in the USA and processed there according to your selection.
If you make an online booking from our website, this is done through the OnePageBooking online reservation system of HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin, Germany. All booking data entered is transmitted in encrypted form. Our contractual partner has committed to handling your transmitted data in accordance with data protection regulations.
Legal basis for data processing
The legal basis for processing the data is the conclusion of an accommodation contract.
The transmitted data is stored in our hotel software and used to implement the contract. If no contractual relationship is established, we delete the data after one year at the end of the year.
Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the booking request and to process payment transactions.
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements are met. The transmitted data is stored in our Hotel software and used to implement the contract. If no contractual relationship is established, we delete the data after one year at the end of the year.
Opportunity to object
You have the option to object to the processing of your data at any time. For this purpose, we have set up the email address datenschutz@hotel-q.com. We would like to point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.
Online booking via other websites
Description and scope of data processing
The HOTEL Q! gives interested parties the opportunity to book rooms and arrangements via hotel reservation portals (third-party providers). If you make use of this option, the data entered in the input mask will be transmitted to us and stored to the extent that the respective hotel reservation portal allows in accordance with its own data protection regulations. Data can be: first name, last name, email address, telephone, address, number of fellow travelers, expected arrival time, wishes, payment details (credit card).
Legal basis for data processing
The legal basis for processing the data is the conclusion of an accommodation contract.
The transmitted data is stored in our hotel software and used to implement the contract. If no contractual relationship is concluded, we delete the data after one year at the end of the year.
Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the booking request and to process payment transactions.
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.
Hotel Q! has no influence on the storage periods of the respective hotel reservation portal.
Opportunity to object
You have the option of objecting to the processing of your data at any time. We have set up the email address datenschutz@hotel-q.com for this purpose. We would like to point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.
Using our shuttle service
On our website you have the option of booking a transfer from or to the airport of your choice. If you take advantage of this option, the data entered in the input mask will be transmitted to the service provider and saved. This data is: hotel, airport, pick-up date, pick-up time, number of passengers, number of pieces of luggage, first and last name, flight number and telephone number.
If you click on the link on our website to book the
transfer, you will be redirected to the booking system of WELCOME TRAVEL TECHNOLOGIES HOLDINGS LTD. with headquarters at c/o Harrison Beale & Owen Seven Stars House, 1 Wheler Road, Coventry CV3 4LB, Great Britain. The contract with the service provider is not the responsibility of Hotel Q!. If you have any questions, please contact the service provider.
E-mail contact
Description and scope of data processing
It is possible to contact us from our website using an e-mail address provided. In this case, your personal data transmitted with the e-mail will be stored in our e-mail account.
Legal basis for data processing
The legal basis for processing the data is initially our legitimate interest in data processing in the context of contact by the person making the inquiry. If the aim of the contact is to conclude a contract, the additional legal basis for processing is in the context of a contract initiation relationship or contractual relationship.
Purpose of data processing
The data received is used exclusively for processing the conversation. The processing of personal data when contacting us by email is solely for the purpose of processing the request.
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data is also stored in our hotel software and used to implement the contract. If no contractual relationship is established, we delete the data after one year at the end of the year.
Option to object
You have the option of objecting to the processing of your data at any time. We have set up the email address datenschutz@hotel-q.com for this purpose. We would like to point out that in the event of an objection, the conversation cannot be continued or we cannot create offers, etc. In this case, all personal data that was saved during the contact process will be deleted.
Publication of information and images about events
Description and scope of data processing
We publish information about events that we have held on our website, our social media presence and, if applicable, other media. We would also like to publish photos of our events via the media mentioned. The photos may show participants, guests and third parties.
Legal basis for data processing
The legal basis for processing the data is our legitimate interest in publishing information about our events. If we commission a photographer to take photos for us at an event, we will inform the participants in the relevant areas with information signs/displays or indicate our plans in advance on the invitation.
Purpose of data processing
The processing of personal data serves public relations work and the provision of information about events that we have held.
Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose of its publication or processing or publication has been objected to.
Option to object and remove
Every participant and other third parties have the opportunity to object to the publication of their personal data (especially photos) at any time. To this end, all participants are informed at the entrance to the event that they can withdraw from the photographer or inform the photographer that images of themselves should not be used or published. In the latter case, the photographer will take a separate photo in order to be able to identify the person who objected at a later date.
It can always happen that we accidentally publish pictures of people where no consent has been given or where publication has been objected to. If publication is not desired, we will immediately do everything we can to comply with your rights. In the case of group photos, we reserve the right to falsify faces. Please contact us directly; we have set up the email address datenschutz@hotel-q.com for this purpose.
Support, advice and advertising for corporate customers
Description and scope of data processing
For the support, advice and advertising of corporate customers, we collect and use the contact person, telephone number and postal address in addition to the business partner or potential business partner. We receive the information from various sources, either through an inquiry (email or telephone), but also through events, trade fairs, business cards that our sales staff receive, etc.
Legal basis for data processing
The legal basis for processing the data is initially our legitimate interest in data processing. If the aim of the contact is to conclude a contract, the additional legal basis for processing is within the framework of a contract initiation relationship or contractual relationship.
Purpose of data processing
We use this contact information exclusively for our own purposes and to design our own sales activities in line with our needs within the framework of the legal provisions.
Duration of storage
In principle, no deletion period is provided. However, if our sales department has not had any contact with the company contact within 3 years, the sales department will decide whether the contact person of the company contact will be deleted.
If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data will also be saved in our hotel software and used to implement the contract. If no contractual relationship is established, we will delete the data after one year at the end of the year.
Possibility of objection
As a company contact, you have the option of objecting to the processing of your data at any time. We have set up the email address datenschutz@hotel-q.com for this purpose. In this case, all personal data of the contact person that has been saved as a business partner will be deleted.
Your application for a job advertisement
Description and scope of data processing
We offer the opportunity to apply for advertised positions via internet portals (in particular hotelcareer.de). If an applicant takes advantage of this opportunity, the data transmitted to us can be saved and used. This data is:
• Salutation, first name, last name
• Contact details (email address, telephone)
• Application-relevant data (current position, notice period, possible start date, salary expectations
• Cover letter
• File attachment with the detailed application
In this context, the data will initially not be passed on to third parties.
Legal basis for data processing
The legal basis for processing the data is the contract initiation relationship or the conclusion of a contract.
Purpose of data processing
The processing of personal data serves us solely to process the application.
Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, at the latest 6 months after the rejection has been sent.
Opportunity to object
You have the option of objecting to the processing of your data at any time. We have set up the email address datenschutz@hotel-q.com for this purpose.
Provision of the website and creation of log files
Description and scope of data processing
Every time our website is accessed, our system automatically records data and information from the computer system of the accessing computer. The following data is collected:
• Information about the browser type and version used
• The user's operating system
• The user's IP address
• Date and time of access
• Websites from which the user's system accesses our website
• Websites accessed by the user's system via our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. Personal user profiles cannot be created. The stored data is only evaluated for statistical purposes.
Legal basis for data processing
The legal basis for the temporary storage of the data and log files is our legitimate interest in data processing in the context of providing our websites.
Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing to provide our website.
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the users' IP addresses are deleted or altered so that it is no longer possible to assign the calling client.
Possibility of objection and removal
The collection of data to provide the website and the storage of data in log files is essential for the operation of the website. The user therefore has no option to object.
Use of cookies
Description and scope of data processing
Cookies are small files that allow us to store specific information relating to you, the user, on your computer while you visit one of our websites. Cookies help us to determine the frequency of use and the number of users of our websites, as well as to make our offers as convenient and efficient as possible for you.
We also use cookies on our website that enable us to analyze the surfing behavior of users. The following data can be transmitted in this way: search terms entered, frequency of page views, use of website functions. The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the user who accessed the website. The data is not stored together with other personal data of the users. When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, a reference is also made to this data protection declaration.
Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is our legitimate interest in data processing.
The legal basis for the processing of personal data using cookies for analysis purposes is the user's consent to this.
Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and can therefore continuously optimize our offer.
Duration of storage, possibility of objection and removal
Cookies are stored on the user's computer and transmitted from there to our site. Therefore, you as the user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all of the website's functions.
Overview of the cookies used
We use various cookies to operate this website, as described here.
Domain Name Purpose Storage period
hotel-q.com bSession not available 31 minutes
hotel-q.com hs not available Session
hotel-q.com ssr-caching not available 1 minute
hotel-q.com svSession not available approx. 1 year
hotel-q.com XSRF-TOKEN This cookie was written to support website security in preventing cross-site request forgery attacks. Session
Use of social media and plugins
We maintain so-called fan pages or accounts or channels on social media platforms in order to provide you with information and offers within our website and to offer you other ways to contact us and find out about our offers. Below we will inform you about which data we or the respective social network process from you in connection with your access to and use of our fan pages/accounts.
If you would like to contact us via messenger or direct message via the respective social network, we usually process your user name, which you use to contact us, and store any other data you provide to the extent necessary to process/answer your request.
The legal basis is Art. 6 Para. 1 Sentence 1 f) GDPR (processing is necessary to protect the legitimate interests of the person responsible).
We receive statistics about our accounts that are provided automatically via Insights functionalities. The statistics include, among other things, the total number of page views, likes, information on page activities and post interactions, reach, video views/views and information on the proportion of men/women among our fans/followers.
The statistics only contain aggregated data that cannot be related to individual people. We cannot identify you through this.
In order to view the content of our fan pages or accounts, you do not have to be a member of the respective social network and a user account for the respective social network is not required.
Please note, however, that when you access the respective social network, the social networks also collect and store data from website visitors without a user account (e.g. technical data in order to be able to show you the website) and use cookies and similar technologies, over which we have no influence. You can find details in the data protection provisions of the respective social network.
If you want to interact with the content on our fan pages/accounts, e.g. comment on, share or like our postings/contributions and/or contact us via messenger functions, you must first register with the respective social network and provide personal data.
We have no influence on the data processing by the social networks in the context of your use. To the best of our knowledge, your data is stored and processed in particular in connection with the provision of the services of the respective social network, and also to analyze usage behavior (using cookies, pixels/web beacons and similar technologies) on the basis of which advertising based on your interests is displayed both within and outside the respective social network. It cannot be ruled out that your data will also be stored by the social networks outside the EU/EEA and passed on to third parties.
Information on the exact scope and purposes of the processing of your personal data, the storage period/deletion and guidelines on the use of cookies and similar technologies in the context of registration and use of social networks can be found in the data protection provisions/cookie guidelines of the social networks. There you will also find information on your rights and options for objection.
Facebook Plugins
Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. The plugin is marked with a Facebook logo and can be activated directly by the user.
We have no influence on the data collection and further processing by Meta Platforms Ireland Limited. Furthermore, we cannot determine to what extent, where and for how long the data is stored, to what extent Meta Platforms Ireland Limited complies with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent Meta Platforms Ireland Limited from processing personal data that you have sent to us, please contact us by other means.
You can find more information about this in the privacy policy. If you do not want Meta Platforms Ireland Limited to be able to assign your visit to our pages to your user account, please log out of your respective user account!
Instagram Plugin
Our website uses social plugins (“plugins”) from the social network instagram.com, which is operated by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. The plugin is marked with an Instagram logo and can be activated directly by the user.
We have no influence on the data collection and further processing by Meta Platforms Ireland Limited. Furthermore, we cannot determine to what extent, where and for how long the data is stored, to what extent Meta Platforms Ireland Limited complies with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent Meta Platforms Ireland Limited from processing personal data that you have sent to us, please contact us by other means.
You can find more information about this in the privacy policy. If you do not want Meta Platforms Ireland Limited to be able to assign your visit to our pages to your user account, please log out of your respective user account!
Facebook fan page
When you visit our Facebook page, Facebook (Meta) records, among other things, your IP address and other information that is available on your PC in the form of cookies. This information is used to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more information on this at the following link: https://facebook.com/help/pages/insights.
Using the statistical information transmitted, we are unable to draw conclusions about individual users. We only use this to respond to the interests of our users and to continuously improve our online presence and ensure its quality.
We only collect your data via our fan page in order to make it possible for you to communicate and interact with us. This collection usually includes your name, message content, comment content and the profile information you have made "public".
The processing of your personal data for the purposes stated above is based on our legitimate business and communicative interest in offering an information and communication channel in accordance with Art. 6 (1) f) GDPR. If you as a user have given your consent to the respective provider of the social network for data processing, the legal basis for processing extends to Art. 6 (1) a), Art. 7 GDPR.
Due to the fact that the actual data processing is carried out by the provider of the social network, our access options to your data are limited. Only the provider of the social network is authorized to have full access to your data. Due to this, only the provider can directly take and implement appropriate measures to fulfill your user rights (request for information, request for deletion, objection, etc.). The most effective way to assert corresponding rights is therefore directly with the respective provider.
We are jointly responsible with Facebook for the personal content of the fan page. The rights of those affected can be asserted with Meta Platforms Ireland Ltd. and with us.
According to the GDPR, Facebook is primarily responsible for processing Insights data and Facebook fulfills all obligations under the GDPR with regard to the processing of Insights data. Meta Platforms Ireland Ltd. provides the essentials of the Page Insights Supplement to the data subjects.
We do not make any decisions regarding the processing of Insights data and the storage period of cookies on user devices.
Further information can be found directly on Facebook (supplementary agreement).
Further information, including the exact scope and purposes of the processing of your personal data, the storage period/deletion and guidelines for the use of cookies and similar technologies in the context of registration and use, can be found in Facebook's data protection regulations/cookie guidelines:
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
https://www.facebook.com/policies/cookies
Every person depicted as well as other third parties have the opportunity to object to the publication of their personal data (photos) at any time. We have set up the email address datenschutz@hotel-q.com for this purpose. The right of objection applies in particular to the publication of images in the future.
It can always happen that we accidentally publish images of people where no consent has been given. If publication is not desired, we will immediately do everything we can to comply with your rights. In the case of group photos, we reserve the right to falsify faces.
Instagram fan page
When you visit our Instagram page, Instagram (Meta) records, among other things, your IP address and other information that is available on your PC in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page. Instagram provides further information on this at the following link (note: clicking on the following link will take you to the website of the social network Facebook, also part of the Meta Group. However, the information provided via the link also applies to the social network Instagram): https://facebook.com/help/pages/insights.
The statistical information transmitted does not allow us to draw conclusions about individual users. We only use this to respond to the interests of our users and to continuously improve our online presence and ensure its quality.
We only collect your data via our fan page in order to make it possible for you to communicate and interact with us. This collection usually includes your name, message content, comment content and the profile information you have made "publicly" available.
The processing of your personal data for the purposes stated above is based on our legitimate business and communicative interest in offering an information and communication channel in accordance with Art. 6 Para. 1 f) GDPR. If you as a user have given your consent to the respective provider of the social network for data processing, the legal basis for the processing extends to Art. 6 Para. 1 a), Art. 7 GDPR.
Due to the fact that the actual data processing is carried out by the provider of the social network, our access to your data is limited. Only the provider of the social network is authorized to have full access to your data. Due to this, only the provider can directly take and implement appropriate measures to fulfill your user rights (request for information, request for deletion, objection, etc.). The most effective way to assert corresponding rights is therefore directly with the respective provider.
We are jointly responsible with Instagram for the personal content of the fan page. The rights of those affected can be asserted with Meta Platforms Ireland Ltd. and with us.
The primary responsibility for the processing of insights data lies with Instagram in accordance with the GDPR and Instagram fulfills all obligations under the GDPR with regard to the processing of insights data, Meta Platforms Ireland Ltd. makes the essence of the page insights supplement available to the persons concerned.
We do not make any decisions regarding the processing of insights data and the storage period of cookies on user devices.
Further information can be found directly on Instagram (supplementary agreement).
Further information, including the exact scope and purposes of the processing of your personal data, the storage period/deletion and guidelines on the use of cookies and similar technologies in the context of registration and use, can be found in Instagram's privacy policy/cookie guidelines (note: clicking on the following link will take you to the website of the social network Facebook):
https://help.instagram.com/519522125107875/?helpref=uf_share
This information can also be viewed in the help section of the Instagram website via the following link:
https://help.instagram.com/581066165581870
Every person depicted as well as other third parties have the option of objecting to the publication of their personal data (photos) at any time. We have set up the email address datenschutz@hotel-q.com for this purpose. The right of objection applies in particular to the publication of images for the future.
It can always happen that we accidentally publish pictures of people for whom no consent has been given. If publication is not desired, we will immediately do everything we can to comply with your rights. In the case of group photos, we reserve the right to falsify faces.
Use of Google services
Google Maps
This website uses Google Maps API, a map service from Google Inc. ("Google"), to display an interactive map and to create route plans. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there. Google may transfer the information obtained through Maps to third parties if this is required by law or if third parties process this data on Google's behalf.
Google will never associate your IP address with other Google data. It is nevertheless technically possible that Google could identify at least individual users based on the data received. It is possible that personal data and personality profiles of users of the website could be processed by Google for other purposes over which we have no influence.
The legal basis for the use of Google Maps is your consent. You give your consent by setting the use of cookies (cookie banner / consent manager) and/or in the Google Maps display (double click), with which you can also declare your revocation at any time with effect for the future in accordance with Art. 7 Para. 3 GDPR.
The purpose of using Google Maps is to show the user our location on the website and to give them the opportunity to determine different routes using the Google Maps services.
You have the option of deactivating the Google Maps service and thus preventing data transfer to Google by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our website.
We cannot influence the specific storage period of the processed data; it is determined by Google Ireland Limited. You can find further information in the privacy policy.
Sentry
Type and scope of processing
We use Sentry from Functional Software, Inc., 132 Hawthorne St San Francisco, CA 94107, United States as a bug tracker to detect code errors at an early stage and thus ensure the technical functionality of our online offering. Anonymous information is collected about the device on which the error occurred and the time at which the error was detected. In some cases, user sessions can also be recorded to make it easier to resolve the error. Functional Software, Inc. does not evaluate this data for advertising purposes.
Purpose and legal basis
Sentry is used on the basis of your consent in accordance with Art. 6 (1) lit. a. GDPR and Section 25 (1) TDDDG.
Storage period
The exact storage period varies from case to case. Data is deleted as soon as we have corrected the error and no longer require access to error details. Further information on the storage period by Functional Software, Inc. can be found in the privacy policy for Sentry.
Wix CDN
Type and scope of processing
We use Wix CDN to properly provide the content of our website. Wix CDN is a service provided by Wix.com, Inc, which acts as a content delivery network (CDN) on our website.
A CDN helps to provide content from our online offering, in particular files such as graphics or scripts, more quickly using regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Wix.com, Inc, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the purposes stated above and to maintain the security and functionality of Wix CDN.
Purpose and legal basis
The use of the content delivery network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offering in accordance with Art. 6 Para. 1 lit. f. GDPR.
Storage period
The specific storage period of the processed data cannot be influenced by us, but is determined by Wix.com, Inc. Further information can be found in the privacy policy for Wix CDN.
Wix
Type and scope of processing
Our website was created using the Wix website construction kit system. Wix is a service of Wix.com, Inc and offers web development technology, web design and layout tools, domain hosting and other applications for marketing and workflow management.
We use Wix, among other things, for web hosting and the presentation of our website. In addition, Wix collects statistical data about visits to our website.
The following data is usually transferred: website accessed, date and time of access, amount of data transferred, notification of whether a retrieval was successful, browser type and version, user's operating system, the previously visited website (referrer) and the IP address.
This log data is processed exclusively for the purposes stated above, as well as to maintain the security, functionality and optimization of Wix's offering.
Purpose and legal basis
The service is used on the basis of our legitimate interests, i.e. interest in secure and efficient provision, as well as the optimization of our online offering in accordance with Art. 6 Para. 1 lit. f. GDPR.
Storage period
The specific storage period of the processed data cannot be influenced by us, but is determined by Wix.com, Inc. Further information can be found in the privacy policy for Wix.
Wix-Sentry
Type and scope of processing
We use Wix-Sentry from Wix.com, Inc, as a bug tracker to detect code errors at an early stage and thus ensure the technical functionality of our online offering. Anonymous information is collected about the device on which the error occurred and the time at which the error was detected. In some cases, user sessions can also be recorded to make it easier to resolve the error. Wix.com, Inc does not evaluate this data for advertising purposes.
Purpose and legal basis
The use of Wix-Sentry is based on your consent in accordance with Art. 6 Para. 1 lit. a. GDPR and Section 25 Para. 1 TDDDG.
Storage period
The exact storage period varies from case to case. Data is deleted as soon as we have corrected the error and no longer require access to error details. Further information on the storage period from Wix.com, Inc can be found in the privacy policy for Wix-Sentry.
Protection of minors
This service is primarily aimed at adults. We are not currently marketing any special areas for children. As a result, we do not knowingly collect information to determine age, nor do we knowingly collect personal data from children under the age of 16. However, we advise all visitors to our website under the age of 16 not to disclose or provide personal data via our service. In the event that we discover that a child under the age of 16 has provided us with personal data, we will delete the child's personal data from our files as far as this is technically possible.
Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
• You have the right to information about the personal data stored about you, the purposes of the processing, any transmission to other bodies and the duration of storage.
• If data is incorrect or no longer required for the purposes for which it was collected, you can request that processing be corrected, deleted or restricted. If provided for in the processing procedures, you can also view your data yourself and correct it if necessary.
• If your particular personal situation gives rise to reasons against the processing of your personal data, you can object to this if the processing is based on a legitimate interest. The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate reasons for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
• If the personal data concerning you is processed in order to conduct direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object to processing for direct marketing or profiling purposes, the personal data concerning you will no longer be processed for these purposes.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you have any questions about your rights and how to exercise your rights, please contact:
Responsible data protection officer
Artus Apartments AG & Co. KG
Knesebeckstr. 67
10623 Berlin
Germany
Mail: datenschutz@hotel-q.com
DataSolution LUD GmbH
Isarstr. 13
14974 Ludwigsfelde
Germany
Mail: mail@hoteldatenschutz.de
Right to complain to a supervisory authority
As a data subject, you have the right to complain to a supervisory authority for data protection, in particular in the Member State of your residence or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you believe that the processing of personal data concerning you violates data protection.
The supervisory authority to which the complaint is submitted will inform you of the status and results of your complaint, including the possibility of a judicial remedy.
You can find more information on the website of the Federal Commissioner for Data Protection and Freedom of Information. Follow the link.
Security
Artus Apartments AG & CO. KG uses technical and organizational security measures in accordance with Art. 32 GDPR to protect the data we manage from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access to them is only possible for a few authorized persons and persons who are obliged to special data protection and who are involved in the technical, administrative or editorial management of data.
Updating and changing
We reserve the right to change, update or add to this privacy policy at any time. Any revised information on data processing only applies to personal data collected or changed after it came into effect.
Status | October 2024